Chemung County Library District

5. PUBLIC ACCESS COMPUTERS AND INTERNET USE POLICY

5.1 PUBLIC ACCESS COMPUTERS
5.2 CHILDREN’S COMPUTERS
5.3 ACCEPTABLE USE OF ELECTRONIC RESOURCES
5.4 RESPONSIBILITY OF USERS
5.5 SOCIAL MEDIA POLICY
5.6 CONTINUING OVERSIGHT


5.1 PUBLIC ACCESS COMPUTERS

Library computers and Wi-Fi access are provided to meet the informational, educational, cultural and recreational needs and interests of all patrons. The library’s computers – equipment and software – must be used as installed. Users are not permitted to add, delete, or modify existing software or hardware. Installation of programs to public PCs is strictly prohibited.

Due to the demand for access to computers, staff has developed rules and procedures necessary to insure fair and reasonable use of these limited resources. All patrons must agree to the Public PC Use Guidelines (See APPENDIX E) before gaining access to Internet and other software installed on public computers. Assignment of computers is managed by PC Reservation software.  Daily limits may vary from one library to another.

5.2 CHILDREN’S COMPUTERS

There are Internet filters on the computers in the Children’s section at the Steele Memorial Library. Computers in the Children’s section are designated for patrons under the age of 16.  Currently, no Internet access is provided from the Bookmobile. Patrons are cautioned regarding Internet sites that may carry controversial, indecent, or inappropriate information. Parents, especially, are encouraged to work with and supervise their minor children’s Internet sessions.

5.3 ACCEPTABLE USE OF ELECTRONIC RESOURCES

The library has a web site: www.ccld.lib.ny.us. The library’s web site acts to organize and facilitate access to electronic information. The library is responsible only for information on pages pertaining specifically to the library. The library is not responsible for the content, accuracy, or availability of any external sites linked to these pages.

In order to make these resources available to as many patrons as possible and to make sure that the equipment is used in a manner consistent with the Library Code of Conduct (See APPENDIX F), the following rules apply:

Library computers and Wi-Fi may not be used for any illegal activity including, but not limited to:

  • Damaging or altering computer equipment, systems or software
  • Displaying, printing or sending any material that is obscene, libelous, threatening or harassing
  • Downloading or installing any harmful program defined as, but not limited to, spyware, viruses, Trojans, malware, or any other illegal utility on any computer
  • Violating copyright or trademark laws, software licensing agreements or intellectual property rights

5.4 RESPONSIBILITY OF USERS

Library users, not the library, are responsible for the access points they reach. Failure to use the Internet stations appropriately and responsibly, as defined in this policy, will result in revocation of Internet use privileges and/or the summoning of law enforcement authorities.

If customers have difficulty in using public computers, library staff will refer them to sources of help. A more experienced computer user should accompany persons who are not able to use the computer unaided.

5.5 SOCIAL MEDIA POLICY

The Chemung County Library District (CCLD), in order to stay connected to and communicate with the public, will maintain a presence on a number of social media sites, including:  Facebook, WordPress (blog), Twitter, and Google Plus.  Through these social media sites, CCLD will share library district news, post information about library-sponsored events, publish photos from events, and encourage patron feedback.  

Comments made by CCLD staff on any of the library district’s social media sites will remain professional.  Before posting anything, staff will check facts and correct errors to assure content and grammatical accuracy. Public comments will be encouraged but monitored for appropriate content. Comments with inappropriate content (offensive or abusive language, SPAM, and off-topic conversations) will be removed.

Any public concerns should be directed to the Chemung County Library District Director who will respond promptly as per Request for Reconsideration (See APPENDIX G)

5.6 CONTINUING OVERSIGHT

Library trustees and staff will continue to evaluate the Library's Internet policies and procedures and make modifications as needed to insure equitable and safe access for all. The policy is subject to change as necessity dictates.

Approved by the Chemung County Library District Board of Trustees
February 16, 2012

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