Chemung County Library District

2. PRIVACY POLICY

2.1 PRIVACY POLICY
2.2 INFORMATION COLLECTED
2.3 ACCESS TO PERSONAL INFORMATION
2.4 THIRD PARTY SECURITY  
2.5 CHOICE AND CONSENT
2.6 WEB SITE AND ONLINE SERVICES
2.7 ENFORCEMENT AND REDRESS   
2.8 ILLEGAL AND PROHIBITED ACTIVITY


2.1 PRIVACY POLICY

The Chemung County Library District – its paid and volunteer staff – adhere to New York State Law and Regulations of the Commissioner of Education, § 4509, pertaining to libraries, library systems, trustees and librarians and reads as follows:

§ 4509. Library records. Library records, which contain names or other personally identifying details regarding the users of public, free association, school, college and university libraries and library systems of this state, including but not limited to records related to the circulation of library materials, computer database searches, interlibrary loan transactions, reference queries, requests for photocopies of library materials, title reserve requests, or the use of audio-visual materials, films or records, shall be confidential and shall not be disclosed except that such records may be disclosed to the extent necessary for the proper operation of such library and shall be disclosed upon request or consent of the user or pursuant to subpoena, court order or where otherwise required by statute.

The Chemung County Library District adheres to the American Library Association Policy 52.4 Confidentiality of Library Records that reads as follows:

The ethical responsibilities of librarians, as well as statutes in most states and the District of Columbia, protect the privacy of library users.  Confidentiality extends to “information sought or received, and materials consulted, borrowed, acquired,” and includes database search records, interlibrary loan records, and other personally identifiable uses of library materials, facilities, or services.

The American Library Association recognizes that law enforcement agencies and officers may occasionally believe that library records contain information which may be helpful to the investigation of criminal activity.  If there is a reasonable basis to believe such records are necessary to the progress of an investigation or prosecution, the American judicial system provides mechanism for seeking release of such confidential records:  the issuance of a court order, following a showing of good cause based on specific facts, by a court of competent jurisdiction.

2.2 INFORMATION COLLECTED
The Chemung County Library District collects and maintains confidential information relating to its employees and patrons and is committed to maintaining the confidentiality and proper handling of this information as a matter of course and in compliance with applicable laws.

2.3 ACCESS TO PERSONAL INFORMATION

With proper ID, Chemung County Library District patrons have the right to view their library account in its entirety both to access data about him or herself and to contest that data's accuracy and completeness.

2.4 THIRD PARTY SECURITY  

The Chemung County Library District will not sell or lease personally identifiable information to third parties.  The District contracts with the Unique Management Collection Agency to aid in the retrieval of long overdue materials and will provide Unique with access to patron accounts for this purpose.

2.5 CHOICE AND CONSENT

Chemung County Library District will only use personal patron information deemed necessary to conducting library business.  As such, in order to protect our patrons while balancing the needs of the district, only the last four digits of social security numbers shall be requested from, maintained, or used in any way with regard to library accounts.  Email addresses will not be shared or used other than to remind patrons of reserved items or reminders of due materials. With patron’s permission, the District may use contact information to send library newsletters or programming information.

2.6 WEB SITE AND ONLINE SERVICES  

Library users have the right to equitable access to public computers. Users of public computers have the right to privacy to the extent possible in the public setting, but users should be aware that the location of the computer workstations might enable an online session to be viewed easily by others.
Ultimate responsibility for resolution of problems related to the invasion of the user's privacy or loss of data rests with the user. The library assumes no liability for loss or damage to the user's data or for any damage or injury arising from the invasion of the user's privacy.

2.7 ENFORCEMENT AND REDRESS  

If you have a question, concern, or complaint about our handling of your private information, you may file written comments with the Library Director. We will respond in a timely manner and may conduct a privacy investigation.

The Library Director is custodian of library records and is responsible for responding to public records requests and inquiries from law enforcement officers. The Director may delegate this authority. The Director may confer with the Library District’s Attorney before determining the proper response to any request for records. We will not make library records available except in response to a subpoena, warrant, court order, or decision of the district attorney on a public records request.

2.8 ILLEGAL AND PROHIBITED ACTIVITY  

Nothing in this statement prevents the library from exercising its right to enforce its policies or preventing the use of library facilities, resources, and services from being used for illegal purposes.

Approved by the Chemung County Library District Board of Trustees
February 16, 2012

flickr | Google+ | Instagram | tumblr
© 2006 - 2013 Chemung County Library District

CCLD Home

Facebook Blog Twitter YouTube Pinterest